Terms and Conditions

UsedVehiclePro is operated by Empire Pixel ("we", "us", "our"). In these terms, "Services" means the website, the free VIN preview and decoder, and every report, window sticker data file, build sheet and plan we sell. To reach us, use the contact page.

• Vehicle history reports: records reported about a vehicle under its VIN, such as title brands, theft, accident and damage records, auction sales and mileage readings.
• Window sticker data: how a vehicle was built and priced when new.
• Build sheets for classic vehicles, and a free VIN decoder and preview.

Our data covers vehicles from the United States and Canada, with some incomplete European data. A report shows only what was reported to our sources. "No records found" means nothing was reported; it does not prove that nothing happened. Records can be missing, late or wrong at the source, and we cannot promise that any record type exists for a given vehicle. We are not a government agency, an insurer, a vehicle manufacturer or a law-enforcement database.

• Copy, resell, republish, sublicense or share reports, sticker data or other content without our written permission.
• Use bots, scrapers or other automated tools to access or extract content.
• Reverse engineer the Services or try to work out our data sources or methods.
• Use the Services to build or support a competing service or dataset.
• Pretend to be someone else, upload malware, try to get unauthorized access or disrupt the site.
• Use the Services for anything illegal.

We may block access and take legal action if we find abuse.

Reports never include the names, addresses or other personal information of a vehicle's current or past owners. License plate lookups return vehicle information only. Do not use the Services to try to identify or contact a vehicle's owner.

The Unlimited VIN Check and Unlimited Window Sticker plans cost $39.99 per month each and renew automatically every month until you cancel. We charge the payment method you used on the same day each month.

To cancel, send us a message on the contact page before your next renewal date. Cancelling stops future charges; you keep access until the end of the month you already paid for. Plans are for one person's own use: sharing a plan or reselling its results is not allowed (see section 5).

Once a report or sticker has been generated for a VIN, it is generally not refundable, except as set out below or where the law requires.

Vehicle history reports. We refund:

• a duplicate charge for the same report within 14 days, after we check it;
• a report that fails to generate, if we cannot deliver it within 48 hours after you contact us.

Window sticker data. We may give a full or partial refund for:

• a technical failure we cannot fix within 48 hours after you contact us;
• an accidental duplicate purchase for the same vehicle;
• a sticker we still cannot provide accurately for an eligible vehicle after reasonable revisions within 24 to 48 hours.

We do not refund because a report has limited data, because you disagree with the results, because the vehicle has an unfavorable history, or because unreported events are missing.

How to ask. Send a request within 7 days of purchase on the contact page, with the email used at checkout, the VIN, the order details and the reason. We aim to answer within 7 business days. Refunds go back to the original payment method.

The site, reports, layouts, text, logos and the UsedVehiclePro name belong to us or our licensors. You may not use them commercially without our written consent.

The Services are provided "as is" and "as available". To the fullest extent the law allows, we disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, non-infringement, and the accuracy, completeness or timeliness of data. We do not promise that the Services will be uninterrupted or error-free.

You agree to defend and indemnify us, our affiliates, staff, suppliers and licensors against claims, damages and costs, including reasonable legal fees, that arise from your misuse of the Services, your breach of these terms or your infringement of anyone's rights.

We may update these terms. The new version will appear on this page with a new date. If you keep using the Services after a change, you accept the updated terms. A change to the price of an Unlimited plan applies from your next renewal after we tell you about it.

These terms and our privacy policy are the whole agreement between you and us about the Services. If a part is found invalid, the rest still applies. Not enforcing a term is not a waiver of it. We may transfer these terms to another company; you may not without our written consent.