Contact UsedVehiclePro

Send our support team a message about an order, a refund, a report or your plan. We work 24 hours a day, 7 days a week, and usually reply in about 15 minutes, though busy times can take longer.

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Help us answer faster

  • About an order: give the email you used at checkout and the VIN.
  • About a refund: ask within 7 days of purchase and tell us why. Our terms and conditions list when a refund applies.
  • About a report: tell us which section you are asking about. A section with no records means nothing was reported to our sources; it does not prove that nothing happened.
  • To cancel the Unlimited plan: write to us before your next monthly renewal.

Want to see what a report shows first?

See sample reports